CFA Study System Guarantee Terms
You will find out sooner or later, there really are no secrets. For most CFA candidates, it takes efficient learning and reviewing the CFA prep material, which is at the foundation of our Money-Back Pass Guarantee terms.
You qualify for the Money-Back Pass Guarantee when you purchase one of our CFA Exam Study Systems (Blue Chip or Customized), sit for the CFA exam, and fail. We do not claim that our CFA Study Systems are a "secret pill" for you to take, magically transferring the CFA Body of Knowledge to your brain. To pass the CFA exam, you must use our Study Tools.
Consequently, we have the following requirements for our money-back guarantee to ensure your success: You must view and answer at least 75% of the TestBank Software questions in each subject area correctly at least one time and email us your statistics file within 7 days after you sit for the CFA exam. If you are using TestBank Online, print and fax us your "Performance and Coverage" stats within 7 days after you sit for the CFA exam. Send us your exam results within 30 days of your exam results release date.
It's that simple. We're giving you the tools you need to ensure your success. We offer the Money-Back Pass Guarantee, just in case.
If you purchase a CFA Study System and do not meet the requirements above, you are still covered by our Product Replacement Guarantee, which is: should you not pass the CFA exam, we will send you replacement Study Tools for free. You would only be responsible for the shipping costs. All written materials will be delivered in PDF format, allowing you faster access to the material and the ability to print all pages. The guarantee does not include iPhone Apps, discontinued Study Tools, or special promotions, and is not perpetual.
To take advantage of the Product Replacement Guarantee, simply email the official confirmation from CFA Institute indicating your enrollment in an upcoming CFA exam.